Free tracked shipping on all your orders — so you always know exactly where your package is.
FAQ
Everything you need to know about your orders at Sunny Shore Boutique — clearly, simply, and all in one place.
If you have any other questions, feel free to reach out at info@sunnyshore-boutique.com — we typically respond within 24 hours.
Don't forget to check your spam folder, just in case our reply ends up there.
Shipping & Delivery
Orders
Returns & Refunds
Sizing & Fit
Payments & Security
Is shipping free?
Yes. We offer free shipping throughout the United States on every order, shipped via UPS.
What is the delivery time?
Orders are shipped within 1 to 3 business days. Delivery typically takes 5 to 15 business days, depending on your location.
Will I receive a tracking number?
You can track your order at any time using your order number and email address, allowing you to receive real-time updates on the delivery status of your package.
Which carrier do you use?
All orders are shipped via UPS, a trusted carrier recognized throughout the United States.
Do you ship internationally?
At the moment, we only ship within the United States.
What should I do if my package is delayed?
Weather conditions or high seasonal demand may occasionally cause slight delays. Your tracking page will always display the most recent shipping updates.
If anything seems unusual, please don’t hesitate to contact us.
Will I receive an order confirmation?
Yes. You will receive an order confirmation email immediately after placing your order.
Can I modify or cancel my order?
If your order has not yet been processed, we may still be able to modify it. Please contact us as soon as possible at:
What should I do if I entered the wrong address?
Contact us immediately. If your order has not yet been shipped, we may still be able to correct the address for you.
I didn’t receive my order confirmation email. What should I do?
Please first check your spam or junk folder. If you still cannot find it, please contact us and we will resend it to you.
Can I return my order?
Yes. You may return your order within 30 days after receiving it.
What are the return conditions?
Items must be:
- Unworn
- Undamaged
- In their original condition
How do I initiate a return?
Simply send us an email at info@sunnyshore-boutique.com and we will guide you through the process step by step.
What is the refund timeframe?
Once your return has been received and inspected, your refund will be processed within a few business days and credited back to your original payment method.
What should I do if my item arrives damaged?
Contact us immediately with a photo of the issue. We will resolve the problem quickly and fairly.
How do I choose the right size?
Each item includes a detailed size guide to help you find the ideal fit.
Do your items fit true to size?
Yes, our pieces fit true to standard sizing.
What if I am between two sizes?
If you are unsure, we recommend choosing the larger size for optimal comfort.
Can I exchange an item for another size?
Yes. Simply contact us and we will gladly guide you through the process.
Which payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Is my payment secure?
Absolutely. All transactions are protected by standard encryption technology to ensure a safe and secure checkout experience.
Will additional fees apply?
There are no hidden fees. The price displayed at checkout is the price you pay.